SentiOne
8/10★ 3.7 (1)AI platform combining social listening with chatbot/voicebot automation for customer service and brand monitoring.
Not stated⚠ Not publishedPolicy published
AI platform combining social listening with chatbot/voicebot automation for customer service and brand monitoring.
Extracted from SentiOne's own site and policies — “Not published” means we looked and it isn't there.
Free trial
Not stated
Starting price
—
Pricing not publicly listed; demo required for a quote
Refund policy
⚠ Not published
Privacy & your data
Policy published
GDPR-compliant policy; SentiOne S.A. is data controller, sometimes as joint controller with partner platforms; has a designated DPO contact
Support
Not stated
Company
Founded 2011 · HQ: Warsaw, Poland
Best for: Marketing and customer service teams at mid-size to large companies needing combined social listening and conversational AI
Standout: Dual module offering (social listening + conversational AI) with claimed 94% intent recognition accuracy and both cloud/on-premise bot deployment
Top-scored alternatives in Social Listening & Conversational AI Platform.
| Tool · TrustScore | Free trial | From | Refund | Privacy | |
|---|---|---|---|---|---|
| Not stated | — | ⚠ Not published | Policy published | Compare → | |
| ✓ Free trial | — | ✓ 30 days | Policy published | Compare → | |
| ✓ Free trial · 3 free renders | Free plan | ✓ Money-back guarantee | ⚠ Not published | Compare → | |
| ✓ Free trial · no card | $15/mo | ✓ 7 days | ⚠ Not published | Compare → | |
| ✓ Free trial | $44/mo | ✓ 14 days | Policy published | Compare → |
Our 5-point vetting, with evidence quotes from their own pages.
—Money-back guarantee verified
—Free trial confirmed
✓Reachable human support
✓No fine-print return traps
✓No unrealistic marketing claims
Vetted 2026-07-19 · How we compare →