The spec sheet

Extracted from Jam's own site and policies — “Not published” means we looked and it isn't there.

Free trial

✓ Free trial · 14 days

Starting price

$14/mo

Team plan $14/creator/month with 14-day free trial of Jam AI; free plan gets 30 Jams/mo and 5 AI trial uses; free for open-source projects;

Refund policy

⚠ Not published

Privacy & your data

Policy published

Collects account data, financial/payment data, Jam content/recordings (screen, audio, URLs, console logs, network requests, device/browser metadata),

Support

email, live chat

Company

Founded 2021 · HQ: San Francisco, USA

Best for: QA teams, developers, and PMs who need clear, technical bug reports fast

Standout: Automatically attaches console logs, network requests, and device metadata to screen recordings, then generates AI summaries and pushes one-click tickets to Jira/Linear/Notion

Jam vs. its closest rivals

Top-scored alternatives in Bug Reporting & QA Tools.

Tool · TrustScore	Free trial	From	Refund	Privacy
Jam 8.5/10 ★ 3.7 (1)	✓ Free trial · 14 days	$14/mo	⚠ Not published	Policy published	Compare →
Luminar AI 9.5/10 ★ 4.6 (6839)	✓ Free trial	—	✓ 30 days	Policy published	Compare →
ArchiVinci 9.5/10 ★ 4.3 (10)	✓ Free trial · 3 free renders	Free plan	✓ Money-back guarantee	⚠ Not published	Compare →
Redraw 9.5/10 ★ 3.8 (2)	✓ Free trial · no card	$15/mo	✓ 7 days	⚠ Not published	Compare →
Aperty 9.5/10 ★ 3.8 (2)	✓ Free trial	$44/mo	✓ 14 days	Policy published	Compare →

What we actually verified

Our 5-point vetting, with evidence quotes from their own pages.

—Money-back guarantee verified

✓Free trial confirmed

“…an for free for 14 days which includes Jam AI. Users on the free plan get 5 trial uses of Jam AI. Team plans have 200 uses per mo…”

✓Reachable human support

“…each out, we’ll get back to you lightning fast. Email us at [email protected] Read the docs Check Jam system status Or reach out to chat.…”

✓No fine-print return traps

✓No unrealistic marketing claims

Vetted 2026-07-13 · How we compare →