DirectoryConversational AI / Customer Service Automation → Haptik

Haptik

8/10★ 3.3 (1)

Enterprise platform for building AI agents that handle support, sales, and booking across chat and voice.

Not stated⚠ Not publishedPolicy published

The spec sheet

Extracted from Haptik's own site and policies — “Not published” means we looked and it isn't there.

Free trial

Not stated

Starting price

Custom/enterprise pricing; no public pricing listed, sign-up via demo request only

Refund policy

⚠ Not published

Privacy & your data

Policy published

Compliant with ISO, GDPR, CCPA, and FIPS 140-2; has terms pages for Asia Pacific, EMEA, North America

Support

email, live chat/human handoff

Company

Founded 2013 · HQ: Mumbai, India

Best for: Large enterprises in retail, travel, fintech, and healthcare needing multilingual AI customer service agents

Standout: Multi-LLM support (GPT, Llama, Claude) with 100+ language coverage and enterprise-grade compliance (ISO, GDPR, CCPA, FIPS 140-2)

Haptik vs. its closest rivals

Top-scored alternatives in Conversational AI / Customer Service Automation.

Tool · TrustScoreFree trialFromRefundPrivacy
Haptik
8/10 ★ 3.3 (1)
Not stated ⚠ Not published Policy published Compare →
Luminar AI
9.5/10 ★ 4.6 (6839)
✓ Free trial ✓ 30 days Policy published Compare →
ArchiVinci
9.5/10 ★ 4.3 (10)
✓ Free trial · 3 free renders Free plan ✓ Money-back guarantee ⚠ Not published Compare →
Redraw
9.5/10 ★ 3.8 (2)
✓ Free trial · no card $15/mo ✓ 7 days ⚠ Not published Compare →
Aperty
9.5/10 ★ 3.8 (2)
✓ Free trial $44/mo ✓ 14 days Policy published Compare →

What we actually verified

Our 5-point vetting, with evidence quotes from their own pages.

Money-back guarantee verified

Free trial confirmed

Reachable human support

“…| CCPA Ready | Terms Asia Pacific | EMEA | North America | [email protected] mailto:[email protected] Drive Business Growth using C…”

No fine-print return traps

No unrealistic marketing claims

Vetted 2026-07-21 · How we compare →

Visit Haptik → Compare all Conversational AI / Customer Service Automation →