DirectoryAI Contact Center & Business Communications → Dialpad

Dialpad

8.5/10★ 4.1 (3151)

AI-powered platform combining contact center, sales, and unified communications with autonomous agents.

✓ Free trial⚠ Not published⚠ Not published

The spec sheet

Extracted from Dialpad's own site and policies — “Not published” means we looked and it isn't there.

Free trial

✓ Free trial

Starting price

Conversation-based pricing for AI Agents, billed only when AI completes real actions.

Refund policy

⚠ Not published

Privacy & your data

⚠ Not published

Support

phone

Company

Founded 2011 · HQ: San Ramon, California, USA

Best for: Businesses needing unified customer service, sales, and internal communications tools

Standout: Agentic AI Agents that autonomously handle actions like scheduling and refunds across voice and digital channels, with conversation-based pricing

Dialpad vs. its closest rivals

Top-scored alternatives in AI Contact Center & Business Communications.

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Dialpad
8.5/10 ★ 4.1 (3151)
✓ Free trial ⚠ Not published ⚠ Not published Compare →
Luminar AI
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✓ Free trial ✓ 30 days Policy published Compare →
ArchiVinci
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✓ Free trial · 3 free renders Free plan ✓ Money-back guarantee ⚠ Not published Compare →
Redraw
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Aperty
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What we actually verified

Our 5-point vetting, with evidence quotes from their own pages.

Money-back guarantee verified

Free trial confirmed

“…tions Learn Pricing Language Help Call sales Download Login Try free Request a demo Try free Request a demo First in AI. Best in…”

Reachable human support

“…glish UK English AU Français FR 日本語 日本 © 2026 DIALPAD, INC. tel:(855) 458-3392 tel:(855) 342-5723 Dialpad Plans & Pricing |…”

No fine-print return traps

No unrealistic marketing claims

Vetted 2026-07-21 · How we compare →

What real customers say

★ 4.1/5 from 3151 reviews on Trustpilot — quoted verbatim, good or bad.

Invited. Customer service is knowledgeable and I can reach them pretty quickly. So I am very happy with customer service.
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