The spec sheet

Extracted from D-ID's own site and policies — “Not published” means we looked and it isn't there.

Free trial

✓ Free trial

Starting price

—

Refund policy

⚠ Not published

Privacy & your data

Policy published

Account deletion removes access to D-ID services; requests handled via [email protected]. Separate Studio Privacy and Biometric Privacy policies also e

Support

Company

Founded 2017 · HQ: Tel Aviv, Israel

Best for: Marketing, sales, L&D, and support teams needing multilingual avatar videos or conversational AI agents

Standout: Supports 120+ languages and offers both async video generation (Studio) and real-time conversational AI Agents via API

D-ID vs. its closest rivals

Top-scored alternatives in AI Video & Digital Avatar Platform.

Tool · TrustScore	Free trial	From	Refund	Privacy
D-ID 8.5/10 ★ 3.9 (39)	✓ Free trial	—	⚠ Not published	Policy published	Compare →
Luminar AI 9.5/10 ★ 4.6 (6839)	✓ Free trial	—	✓ 30 days	Policy published	Compare →
ArchiVinci 9.5/10 ★ 4.3 (10)	✓ Free trial · 3 free renders	Free plan	✓ Money-back guarantee	⚠ Not published	Compare →
Redraw 9.5/10 ★ 3.8 (2)	✓ Free trial · no card	$15/mo	✓ 7 days	⚠ Not published	Compare →
Aperty 9.5/10 ★ 3.8 (2)	✓ Free trial	$44/mo	✓ 14 days	Policy published	Compare →

What we actually verified

Our 5-point vetting, with evidence quotes from their own pages.

—Money-back guarantee verified

✓Free trial confirmed

“…rust Center Privacy Policy Help Center Ethics Contact Sales Start Free Trial Log in English English Deutsch AI videos and interact…”

✓Reachable human support

“…count? If you’d like to delete your account, please contact [email protected] . Deleting your account will remove your access to D-ID, al…”

✓No fine-print return traps

✓No unrealistic marketing claims

Vetted 2026-07-13 · How we compare →