DirectoryAI Customer Support Software → CustomGPT.ai

CustomGPT.ai

9.5/10★ 3.9 (11)

No-code AI agents trained on your content to answer customer support questions instantly.

✓ Free trial✓ Refund offered✓ No training on your data

The spec sheet

Extracted from CustomGPT.ai's own site and policies — “Not published” means we looked and it isn't there.

Free trial

✓ Free trial

Starting price

Pricing page exists but specific plan tiers/prices not captured in available text

Refund policy

✓ Refund offered

Refunds apply only to the current subscription charge, not prior charges; granted on a discretionary/case-by-case basis

Privacy & your data

✓ No training on your data

SOC2 Type 2 compliant with GDPR adherence; company states uploaded/customer data is not used for model training

Support

email

Company

Not stated

Best for: Businesses wanting a no-code AI support agent built from their own documents and help-center content

Standout: Anti-hallucination technology with a claimed 93% query resolution rate, plus SOC2 Type 2 compliance and no training on customer data

CustomGPT.ai vs. its closest rivals

Top-scored alternatives in AI Customer Support Software.

Tool · TrustScoreFree trialFromRefundPrivacy
CustomGPT.ai
9.5/10 ★ 3.9 (11)
✓ Free trial ✓ Refund offered ✓ No training on your data Compare →
Luminar AI
9.5/10 ★ 4.6 (6839)
✓ Free trial ✓ 30 days Policy published Compare →
ArchiVinci
9.5/10 ★ 4.3 (10)
✓ Free trial · 3 free renders Free plan ✓ Money-back guarantee ⚠ Not published Compare →
Redraw
9.5/10 ★ 3.8 (2)
✓ Free trial · no card $15/mo ✓ 7 days ⚠ Not published Compare →
Aperty
9.5/10 ★ 3.8 (2)
✓ Free trial $44/mo ✓ 14 days Policy published Compare →

What we actually verified

Our 5-point vetting, with evidence quotes from their own pages.

Money-back guarantee verified

“…d include a higher level of support. What is CustomGPT.ai’s refund policy? Refunds apply only to the current subscription charge on y…”

Free trial confirmed

“…pport Solution Solutions Customers Pricing Resources Log in Try for free Talk to sales Product No-Code GPT Builder Anti-Hallucinatio…”

Reachable human support

“…feel that a refund is justified, please respond directly to [email protected] to begin the discussion about a possible refund. We ask tha…”

No fine-print return traps

No unrealistic marketing claims

Vetted 2026-07-21 · How we compare →

Visit CustomGPT.ai → Compare all AI Customer Support Software →