Chatbase
8.5/10★ 3.9 (51)A platform for building and deploying AI agents that handle customer support conversations.
✓ Free trial · 7 days⚠ Not publishedPolicy published
A platform for building and deploying AI agents that handle customer support conversations.
Extracted from Chatbase's own site and policies — “Not published” means we looked and it isn't there.
Free trial
✓ Free trial · 7 days
Starting price
$40/mo
Free plan: $0/mo, 50 message credits, 1 member, agents deleted after 14 days inactivity. Hobby $40/mo, Standard $150/mo, Pro $500/mo, Enterp
Refund policy
⚠ Not published
Privacy & your data
Policy published
Formal privacy policy exists covering personal data collection/use; no explicit statement found on training on customer content or data deletion terms
Support
live chat
Company
Founded 2023 · HQ: San Francisco, USA
Best for: Support teams wanting AI agents trained on their own data across chat, WhatsApp, and Slack with CRM/helpdesk integrations
Standout: Used by 10,000+ businesses; includes smart escalation to human agents and broad integrations (Zendesk, Salesforce, Stripe, WhatsApp, Zapier)
Top-scored alternatives in AI Customer Service Platforms.
| Tool · TrustScore | Free trial | From | Refund | Privacy | |
|---|---|---|---|---|---|
| ✓ Free trial · 7 days | $40/mo | ⚠ Not published | Policy published | Compare → | |
| ✓ Free trial | — | ✓ 30 days | Policy published | Compare → | |
| ✓ Free trial · 3 free renders | Free plan | ✓ Money-back guarantee | ⚠ Not published | Compare → | |
| ✓ Free trial · no card | $15/mo | ✓ 7 days | ⚠ Not published | Compare → | |
| ✓ Free trial | $44/mo | ✓ 14 days | Policy published | Compare → |
Our 5-point vetting, with evidence quotes from their own pages.
—Money-back guarantee verified
✓Free trial confirmed
✓Reachable human support
✓No fine-print return traps
✓No unrealistic marketing claims
Vetted 2026-07-14 · How we compare →
★ 3.9/5 from 51 reviews on Trustpilot — quoted verbatim, good or bad.