The spec sheet

Extracted from Brand24's own site and policies — “Not published” means we looked and it isn't there.

Free trial

✓ Free trial

Starting price

—

Refund policy

✓ 30 days

Money-back guarantee excludes custom plans and individually negotiated deals

Privacy & your data

Policy published

Detailed privacy policy describing collection via cookies/tags and controller/processor roles (Brand24 and Brand24 SA)

Support

Company

Founded 2011 · HQ: Wrocław, Poland

Best for: Marketers, PR professionals, and agencies tracking brand reputation across social and news sources

Standout: Tracks 25M+ online sources with AI sentiment analysis and language detection across 108 languages

Brand24 vs. its closest rivals

Top-scored alternatives in Social Media Monitoring & Listening Tools.

Tool · TrustScore	Free trial	From	Refund	Privacy
Brand24 9.5/10 ★ 4 (4)	✓ Free trial	—	✓ 30 days	Policy published	Compare →
Luminar AI 9.5/10 ★ 4.6 (6839)	✓ Free trial	—	✓ 30 days	Policy published	Compare →
ArchiVinci 9.5/10 ★ 4.3 (10)	✓ Free trial · 3 free renders	Free plan	✓ Money-back guarantee	⚠ Not published	Compare →
Redraw 9.5/10 ★ 3.8 (2)	✓ Free trial · no card	$15/mo	✓ 7 days	⚠ Not published	Compare →
Aperty 9.5/10 ★ 3.8 (2)	✓ Free trial	$44/mo	✓ 14 days	Policy published	Compare →

Our 5-point vetting, with evidence quotes from their own pages.

✓Money-back guarantee verified

“…purchase? If you're not satisfied with Brand24, we offer a 30-day money-back guarantee - excluding custom plans and deals negotiated wit…”

✓Free trial confirmed

“…, news, blogs, videos, forums, podcasts, reviews, and more. Sign up free 16,700+ users joined Brand24 in the last month LOVED BY 400…”

✓Reachable human support

“…a Hashtag Was Used on Twitter > Contact For coops and help [email protected] Brand24 Global Inc. 121 Executive Circle Daytona Beach, FL…”

✓No fine-print return traps

✓No unrealistic marketing claims

Vetted 2026-07-19 · How we compare →