The spec sheet

Extracted from Ava's own site and policies — “Not published” means we looked and it isn't there.

Free trial

Free plan

Starting price

Free plan

Free tier for short conversations and videos; paid plans available for organizations, education, healthcare, and nonprofits.

Refund policy

⚠ Not published

Privacy & your data

Policy published

Ava states it does not sell collected data for advertising purposes; policy covers Ava's own Site/apps/Services only, not third-party integrations.

Support

Not stated

Company

Founded 2014 · HQ: San Francisco, USA

Best for: Deaf and hard-of-hearing individuals and organizations needing real-time captioning and ASL interpretation across platforms

Standout: Combines AI captioning with professional human scribes (Ava Scribe) for ADA-compliant, 99%-accurate captioning, plus one-click video conferencing integration

Ava vs. its closest rivals

Top-scored alternatives in Live Captioning & Transcription Software.

Tool · TrustScore	Free trial	From	Refund	Privacy
Ava 8.5/10 ★ 3.4 (3)	Free plan	Free plan	⚠ Not published	Policy published	Compare →
Luminar AI 9.5/10 ★ 4.6 (6839)	✓ Free trial	—	✓ 30 days	Policy published	Compare →
ArchiVinci 9.5/10 ★ 4.3 (10)	✓ Free trial · 3 free renders	Free plan	✓ Money-back guarantee	⚠ Not published	Compare →
Redraw 9.5/10 ★ 3.8 (2)	✓ Free trial · no card	$15/mo	✓ 7 days	⚠ Not published	Compare →
Aperty 9.5/10 ★ 3.8 (2)	✓ Free trial	$44/mo	✓ 14 days	Policy published	Compare →

What we actually verified

Our 5-point vetting, with evidence quotes from their own pages.

—Money-back guarantee verified

✓Free trial confirmed

“…ing out Ava for short conversations and videos Free Gratuit Sign Up Free What’s included Works on any platform (mobile, web and desk…”

✓Reachable human support

“…consectetur id magna ac integer.” Full Name, Title Company mailto:[email protected]?subject=Check%20out%20Ava:%20real-time%20cap…”

✓No fine-print return traps

✓No unrealistic marketing claims

Vetted 2026-07-13 · How we compare →